• Jumpers
  
• Waterslides
• Tables round 60" or 6ft long
• Folding plastic chairs
• Balloons Latex or Mylar
• Helium tanks
• Pinatas any theme
• Table covers & chair cover
• Heaters 
• Chafers
• Chocolate fountains
  
  
  
  

   Reservations

        To reserve a jumper simply call (951)685-7521, we will ask you for   some personal information. Or you can order by e-mail directly from the web site.

         **Walk in customers is by appointment only**

          We require a security deposit of $20.00 to make any reservation,  If your order is under $20.00 it must be paid in full to reserve, no REFUNDS if cancelled. On orders of $150.00 and more we require $50.00 deposit of which only $30.00 is refundable less $1.90 transaction fee only if cancelled on or before 48 hrs prior to your event and must be paid in cash, credit card (visa or Master Card), Venmo, Zelle or by Paypal directly form the web site. The card will be charged at time of reservation. 

             The credit card will be charged if rental equipment is found damaged at time of pick up and you will be notified at that time.

         We require 50% deposit nonrefundable for Linens, overlays, bows and chair covers.

   Day of your event

• Turn off all sprinklers.
• Plan ahead where you like to have the inflatable unit setup.
• Clean the setup area, remove any rocks or sharp objects.
• Be sure there is overhead clearance.
• Staking of Inflatables: Time 2 Jump will not be held responsible for underground utilities or sprinkler system damage when staking down inflatables.
• Plan food tables, snack area a safe distance away from the inflatable unit.
• Keep all party toys away from the inflatable unit, (silly string will damage the unit).
• We will deliver and setup your inflatable unit.
• It only takes approximately 15 minutes to set up for operation.
• To setup the inflatable unit we must have access to an electrical outlet.
• Do not move the inflatable unit from the original place it was set up.
• The inflatable unit may be placed on grass, concrete or dirt must be flat surface. (Except Waterslides cannot be placed on dirt).
• Chairs & tables must be folded at time of pickup (we do not setup tables & chairs).
• Before signing you're "Rental Agreement" you must count all of your tables & chairs and inspect your inflatable and other rental equipment for any damages.
• After your event is done we will come back to pick up the inflatable unit. (Do not release any of Time 2 Jump property to anyone other than our employees they will identify themselves with a company badge if they don't have one please contact us immediately for verification).

       Safety Rules

• Adult supervision is required at all times.
• Divide children by ages and give each group their own time in the inflatable unit.
• Remove shoes before using the inflatable unit.
• No food or candy inside the inflatable.
• Keep all pets away from the inflatable unit.
• The inflatable can be picked up same day or next day if is safe to stay overnight (back yard only and no dogs around).

       Payments

• If payment is made by CASH is due upon delivery.
• If payment is by ATM or CREDIT CARD it can be charged at time of delivery or must be paid within 1 week in advance from the rental date. We accept Visa, Master Card, American Express and Discover.
• Pay by PayPal directly from website or sign in to your own paypal account using e-mail: normatime2jump@yahoo.com.
• Venmo at Norma-Hernandez-257 last 4 of phone 6628
• Zelle at maciasn55@sbcglobal.net
• Sorry no checks accepted

   Overdue Equipment:

Equipment that is not returned by the customer or available for pick up by Time 2 Jump on the agreed upon return date will be charged out at the daily rate of the items for each calendar day past due. After two (2) weeks, any equipment still not returned will be charged off at the replacement cost plus one (1) week of rental rate. Extra trips to pick up or attempt to pick up the equipment will result in additional charges for pick up.

    Cancellation Notice   

You must give us at least 48 hrs before your event or else there will be a  $20-$50.00 cancellation fee. However if your cancellation is due to heavy rain, the fee will be waved or you may change your party date. 

In the event of canceling your order we will charge $1.90 for credit card transaction fee.

The driver will deliver your equipment between the two hour time frames stated during your reservation. If no one is home, the driver will leave a business card on your door. There will be a fee of $25.00 paid to the driver in CASH to re-deliver your order.

If the driver shows up and you cancel at that moment the cancellation fee will apply. 

    Water Policy

Water slides are the only inflatable that may get wet. If any other jumper or combo slide gets wet by intention or accident (Sprinklers) there will be a $50.00 cleaning fee.

    Rain Policy

We always reserve the right to cancel a reservation at no penalty to you if there are heavy rains or high winds over 25 mph. Safe operation of our units and customer safety is our utmost concern. You may cancel or change the event date due to rain up to 48 hrs before your rental, and you will not be charged a cancellation fee.

If you receive a jumper and it starts to rain after there will be NO REFUNDS. You are responsible to disconnect the electrical blower from the jumper and secure it in a dry place until it stops raining.

LINEN POLICY-PLEASE READ CAREFULLY

NO REFUNDS on unused linens.

There will be an additional charge for linens, overlays and skirting returned with candle wax, burns, tears, or non-removable stains.
You will be charged rental plus replacement cost and you may keep the linen.  Please shake out linens before returning. Any linens returned with confetti, food particles, trash, etc., will be charged an additional cleaning fee of $20.00.

 
SUGGESTION:

DO NOT STAPLE LINENS TO TABLES (YOU WILL PAY FOR REPLACEMENT COST).
 
If using candles make sure to use a tray, mirror tile, etc., under the candle to catch the wax. Wax will permanently damage linens.

Be careful to keep linens away from dirt and grease (on floor, in car, etc.)

If linens are wet, DO NOT put in plastic bags, mildew will permanently damage linens.

Thank you in advance for your complete cooperation.